AWARDCO
🦄 Unicorn status: 1 billion valuation after series b $165 million
Senior ux designer & UX Design Manager
January 2024 - now
I'm a product designer at Awardco, where I've worked on both what employees see and the admin tools behind it. On Redemptions, I designed how employees around the world redeem their rewards. On Platform, I designed the systems every product depends on, like sign-in, permissions and shared components. Across both, I focus on making complex tools simple enough to use on their own. My two areas of focus during my time at Awardco have been Redemptions and Platform.
Redemptions
I designed how employees turn recognition points into real rewards, and the admin tools behind that experience. My work covered global pricing, catalog management, compliance and post-purchase flows, and helped Awardco deliver on its largest enterprise contract.
Highlights
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Launched 5+ features to all clients, including point expiration, checkout attestation and redemptions across countries
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Met 8 enterprise contract requirements for a global client
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Turned a manual pricing process for 300+ clients into a mostly automated one
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Led a design sprint that set the product direction for a new employee-connection feature
Projects (full case studies coming soon)
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Global Reward Pricing: Automated how rewards are priced fairly in each country, worldwide.
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Catalog Management Tools: Gave admins variants, inventory tracking and flexible pricing for items they ship themselves.
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Points Lifecycle Rules: Built expiration rules that follow country laws and adapt to fiscal years, transfers and departures.
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Checkout Compliance: Made sure employees understand tax terms before they redeem.
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Order Status Experience: Let employees see order status and tracking without contacting support.
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Gratitude at Redemption: Brought redemptions back into the recognition loop.
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International Shopping Experience: Opened other countries' catalogs to employees while keeping their home point value.
Platform
Projects (full case studies coming soon)
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Shared User Selection Component: A single, configurable component for selecting users and groups by employee data, now shared across products.
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Access Management: A clearer way to set up roles and permissions, organized to match the platform's products and easy for admins to maintain on their own.
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Sign In Rebrand: A refreshed login and sign-in experience built on the new brand.
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Mobile Login Templates: Sign-in emails that let people with multiple Awardco accounts choose the right company.
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Test-Mode Email Controls: Settings that keep test emails from reaching real employees while a company is being set up.
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Data Field Management: Early concepts for one place where admins can see and manage all their employee data fields.
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